contact picture low resolution

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RadekKw
Posts: 4
Joined: Wed Nov 04, 2015 12:55 pm

contact picture low resolution

Post by RadekKw » Fri Nov 06, 2015 10:48 am

The contact picture (in contact details) has low resolution. Why?
The source file that I use has high resolution.

xiaomi redmi note 2
Android 5.0 Lollipop + MIUI 7 5.10.22
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Screenshot_dw_contacts.jpg
Screenshot_dw_contacts.jpg (44.04 KiB) Viewed 489 times

devin
Posts: 1068
Joined: Fri Oct 11, 2013 10:16 am

Re: contact picture low resolution

Post by devin » Tue Nov 10, 2015 5:49 am

Sometimes, the synchronization program will cause this problem. You need to re-set once.

RadekKw
Posts: 4
Joined: Wed Nov 04, 2015 12:55 pm

Re: contact picture low resolution

Post by RadekKw » Tue Nov 10, 2015 10:38 am

I tried everything. I did synchronization and re-set.
The problem is for all contacts: google account and xiaomi. :(
How to solve this problem?

devin
Posts: 1068
Joined: Fri Oct 11, 2013 10:16 am

Re: contact picture low resolution

Post by devin » Thu Nov 12, 2015 3:40 am

You can try to click on the image in the contact details, and then set the picture. After completing high-quality pictures you can see it in the contact details?

RadekKw
Posts: 4
Joined: Wed Nov 04, 2015 12:55 pm

Re: contact picture low resolution

Post by RadekKw » Thu Nov 12, 2015 10:05 am

devin wrote:You can try to click on the image in the contact details, and then set the picture. After completing high-quality pictures you can see it in the contact details?
Thank you for your response.

I did it already. I tried everything.
Nothing has changed. :(

In other applications it is ok. As shown in the attached screenshot.
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Screenshot_2015-11-12-android.contacts.jpg
Screenshot_2015-11-12-android.contacts.jpg (61.43 KiB) Viewed 370 times

devin
Posts: 1068
Joined: Fri Oct 11, 2013 10:16 am

Re: contact picture low resolution

Post by devin » Mon Nov 16, 2015 4:46 am

Load picture appears to be failure. You provide the screenshots from the system procedure? Other 3rd place applications work?

RadekKw
Posts: 4
Joined: Wed Nov 04, 2015 12:55 pm

Re: contact picture low resolution

Post by RadekKw » Mon Nov 16, 2015 9:45 am

devin wrote:Load picture appears to be failure. You provide the screenshots from the system procedure? Other 3rd place applications work?
This screenshots is from the system. But I tried other 3rd place applications and working correctly too.
I have a problem only with DW but I like DW.

devin
Posts: 1068
Joined: Fri Oct 11, 2013 10:16 am

Re: contact picture low resolution

Post by devin » Tue Nov 17, 2015 8:53 am

Thank you for your feedback, I'll check it.

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