2x4 quick dial widget lost after each update

Moderators: dwp, devin

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George
Posts: 1
Joined: Mon Sep 08, 2014 7:57 pm

2x4 quick dial widget lost after each update

Post by George »

This seems to be a recent behavior, maybe starting afte my Android update to 4.4.2, I'm not sure exactly when it started.

Anyway, after each new release of DW, the two "DW Contacts 2x4" widgets I have configured on a page both disappear, and I have to re-add them again. This is really frustrating, as I was fully configuring them with custom colors, backgrounds, etc.

The detailed behavior
- New release of DW-Pro installed by Play store
- Notice my dailer page is completely blank yet again.
- Visit widgets to re-add them - notice that the DW digits are "doubled up" in the list of widgets - and if I add the wrong one, it disappears.
- reboot phone ... this clears the duplicate widgets
- Add each widgit and configure it back with frequent / favorite callers, etc.
... new version. Repeat.

If you can't preserve the widgets, can you please please provide a way to back them up so that they are more easily restored.

Other than that, this is really a great project. I've been using it for several years. But this new behavior is making it worth no longer updating it.

George
devin
Posts: 1337
Joined: Fri Oct 11, 2013 10:16 am

Re: 2x4 quick dial widget lost after each update

Post by devin »

Hello
This is a fault in your cell phone. Upgrade without losing any data.
If each upgrade cause data loss, then I will receive a considerable number of users complain.
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