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Call Log is not registering all calls.

Posted: Wed Aug 19, 2015 7:42 pm
Hi, back in April of 2015 I had an issue with calls not registering on a Galaxy Note 3. I would have to go to the phone's call log to see a complete list of my calls, as DW wasn't registering all calls. I contacted support and Devin told me it was working properly on his Note 3, so I just uninstall DW Pro and only used the phone's dialer and call log. I have recently went to a Note 4 and installed DW Contacts & Phone Pro and the same issue is showing up. It may only be some of the "outgoing" calls, but for certain, ALL calls register on the phones call log, and some are missing on the DW call log. Any advice would be appreciated. Thanks, Ken.