No restore on a new phone

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Posts: 2
Joined: Sun May 07, 2017 5:13 pm

No restore on a new phone

Post by Gunnar » Sun May 07, 2017 5:37 pm

Hello, since my Sony Xperia V is defect, I have a LG G4 H818P added. Now I wanted to restore my contacts from the backup from the memory card. I am going this way:
- Open DW
- Settings
- Backup & Restore
- Manage the backup
- Long tap the zip file
- restore all data

It appears briefly "Please wait" then jumps it into contacts and there appears "no display elements" although approximately 500 contacts in the fuse must be.
what am I doing wrong?
Is the restore only in the Pro version?

Please help me, it would be important.
Many thanks in advance

Posts: 1137
Joined: Fri Oct 11, 2013 10:16 am

Re: No restore on a new phone

Post by devin » Sat Sep 23, 2017 12:14 pm

You need the import and export functions in the toolbox.

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