Photo associated with Call Filter/Block List.

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pollensa1946
Posts: 295
Joined: Fri May 09, 2014 8:34 am

Photo associated with Call Filter/Block List.

Post by pollensa1946 »

When an unknown/withheld number, or a number in the Block List, is diverted by the Call Filter it appears in the History Log with a blank Contact Photo.
Could you add a feature to the Call Filter that enables a photo to be associated with a call diverted by the Call Filter/Block List.
So a simple example, I might associate a jpeg like this... BLOCKED! This stands out in the History Log display better than the present arrangement where blocked calls simply look like numbers not in your Contacts.
devin
Posts: 1337
Joined: Fri Oct 11, 2013 10:16 am

Re: Photo associated with Call Filter/Block List.

Post by devin »

Hello
Sorry for my bad English, you can provide images?
pollensa1946
Posts: 295
Joined: Fri May 09, 2014 8:34 am

Re: Photo associated with Call Filter/Block List.

Post by pollensa1946 »

Sorry, I do not at present have any images of this.

If the Call Filter is set to reject Anonymous/Witheld numbers then that incoming call will appear in the History display as...

Unknown (Contact Photo)

The contact photo shown is the default one of a white head & shoulders on a grey background.
When I am looking through the History I look first at the Contact Photos and on seeing the default one I then check to see if this was from a number not in my Contacts OR is it a rejected anonymouse/witheld.

When a call is flagged as Unknown and rejected by the Call Filter then please put in the Contact Photo the red stop symbol (the red O with the red - through it, same as the one in the call filter header).
devin
Posts: 1337
Joined: Fri Oct 11, 2013 10:16 am

Re: Photo associated with Call Filter/Block List.

Post by devin »

OK, thanks
But if not always all intercepted calls, its main purpose is?
pollensa1946
Posts: 295
Joined: Fri May 09, 2014 8:34 am

Re: Photo associated with Call Filter/Block List.

Post by pollensa1946 »

1) For an Unknown/Anonymous number there are two possibilities...
a) Intercepted by Call Filter.... Unknown (STOP SIGN)
b) Call Filter not active and call is either answered or not answered... Unknown (QUESTION MARK)
Currently both of these calls are grouped together under the system Contact Picture.

2) For a caller whose number is revealed, but the caller is NOT in the Contacts, then the default system Contact Picture is used.

This way it's immediately obvious that (2) requires looking at to see if that caller needs adding to Contacts. In the case of (1b) it reminds the user that it might be useful to set the Call Filter.
devin
Posts: 1337
Joined: Fri Oct 11, 2013 10:16 am

Re: Photo associated with Call Filter/Block List.

Post by devin »

So we just need an icon mark unsaved number, right?
pollensa1946
Posts: 295
Joined: Fri May 09, 2014 8:34 am

Re: Photo associated with Call Filter/Block List.

Post by pollensa1946 »

Two icons as in 1a and 1b above...

STOP SIGN... call was intercepted by Call Filter

QUESTION MARK... number unknown and not intercepted (perhaps because Call Filter is not active).
devin
Posts: 1337
Joined: Fri Oct 11, 2013 10:16 am

Re: Photo associated with Call Filter/Block List.

Post by devin »

If we use 1a, it can cause confusion.
Users will try to use the icons to determine whether an incoming call is intercepted. But it does not mark all the intercepted calls.
pollensa1946
Posts: 295
Joined: Fri May 09, 2014 8:34 am

Re: Photo associated with Call Filter/Block List.

Post by pollensa1946 »

If I understand correctly there are two ways in which a call would be intercepted...

1) Call filter... use the STOP SIGN as icon.

2) Contact Details/Options/All calls to voicemail... use the Contact Picture.

Is there another way to intercept a call?
devin
Posts: 1337
Joined: Fri Oct 11, 2013 10:16 am

Re: Photo associated with Call Filter/Block List.

Post by devin »

Call filter... use the STOP SIGN as icon.
If it has a contact picture, what we show.
pollensa1946
Posts: 295
Joined: Fri May 09, 2014 8:34 am

Re: Photo associated with Call Filter/Block List.

Post by pollensa1946 »

Sorry, I should have said...

1) Call filter... if caller is in Contacts then use whatever is in Contact Picture, if NOT in Contacts then use the STOP SIGN as icon.
devin
Posts: 1337
Joined: Fri Oct 11, 2013 10:16 am

Re: Photo associated with Call Filter/Block List.

Post by devin »

So
When users try to use the icons to determine whether an incoming call is intercepted. But it does not mark all the intercepted calls.
pollensa1946
Posts: 295
Joined: Fri May 09, 2014 8:34 am

Re: Photo associated with Call Filter/Block List.

Post by pollensa1946 »

Accepted, but better than the present arrangement.
devin
Posts: 1337
Joined: Fri Oct 11, 2013 10:16 am

Re: Photo associated with Call Filter/Block List.

Post by devin »

I think, if we just "not saved to the contact's number" provides a different picture will be good.
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