incoming calls are not logged and phone don't ring

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TheDoctor
Posts: 11
Joined: Mon Nov 21, 2011 6:24 am

incoming calls are not logged and phone don't ring

Post by TheDoctor » Fri Jul 26, 2013 6:39 am

Ever since the last update, my phone misses calls every day. The only way that I know that I missed a call, is to check my voicemail. Is there a fix for this? Is the last software version still available? I can not continue this way, my phone is used for business and I have lost a lot of important calls.

dwp
Site Admin
Posts: 713
Joined: Mon Nov 22, 2010 4:46 pm

Re: incoming calls are not logged and phone don't ring

Post by dwp » Fri Jul 26, 2013 2:25 pm

Hello, you open up the call filter? Try to close it. In addition dw contacts will not hang up the phone. Or you open the contacts sent to voice mail options. This will cause the system to automatically hang up incoming calls.

TheDoctor
Posts: 11
Joined: Mon Nov 21, 2011 6:24 am

Re: incoming calls are not logged and phone don't ring

Post by TheDoctor » Fri Jul 26, 2013 2:53 pm

The call filter is off. I am not sure how to check the send to voicemail option.

dwp
Site Admin
Posts: 713
Joined: Mon Nov 22, 2010 4:46 pm

Re: incoming calls are not logged and phone don't ring

Post by dwp » Mon Jul 29, 2013 3:07 pm

In the contact details at the bottom of the page you can see a check box. If you have already opened.

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