duplicated group after sync DejaOffice to DW contact

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oldman1881
Posts: 47
Joined: Sat Sep 28, 2013 1:29 am

duplicated group after sync DejaOffice to DW contact

Post by oldman1881 »

if I sync dejaoffice to DW contact few times, then group under dejaoffice will be duplicated, any way to solve this issue?
dwp
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Posts: 713
Joined: Mon Nov 22, 2010 4:46 pm

Re: duplicated group after sync DejaOffice to DW contact

Post by dwp »

Hello
Before the advent of the repeating groups. Do you use the functionality provided by DWC, edit contacts where the group do?
oldman1881
Posts: 47
Joined: Sat Sep 28, 2013 1:29 am

Re: duplicated group after sync DejaOffice to DW contact

Post by oldman1881 »

I do not do any editing job in DW.
BTW, I found duplicated group too when I select gmail a/c to sync.
So when i sync Dejaoffice to DW contact, either dejaoffice a/c or [email protected] a/c has this issue.
Is it a bug?
dwp
Site Admin
Posts: 713
Joined: Mon Nov 22, 2010 4:46 pm

Re: duplicated group after sync DejaOffice to DW contact

Post by dwp »

Hello
DWC just read the data from the system database and then display. Unless you are using DWC provides edit the group functions, DWC will not create a group.

If you synchronize the two accounts, two accounts with the same name of the group, you will see repeating groups.

You see the group of the same name, belonging to the same account yet? In the group editor you can see the group belongs accounts.
oldman1881
Posts: 47
Joined: Sat Sep 28, 2013 1:29 am

Re: duplicated group after sync DejaOffice to DW contact

Post by oldman1881 »

OK. I found another issue.
in Global settings->contacts display filtering,
groups will be duplicated if I sync Dejaoffice with native android contact, either using gmail or Dejaoffice account few times.
any solution to clear it except clear contact storage data?
or it is a bug?

do not do any editing job in dejaoffice or DW, just sync from outlook to android.
dwp
Site Admin
Posts: 713
Joined: Mon Nov 22, 2010 4:46 pm

Re: duplicated group after sync DejaOffice to DW contact

Post by dwp »

Perhaps synchronizer failure. Try uninstalling dwc easy to confirm the problem.
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