Shortcut displays wrong information.

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pollensa1946
Posts: 284
Joined: Fri May 09, 2014 8:34 am

Shortcut displays wrong information.

Post by pollensa1946 » Mon Dec 07, 2015 9:14 am

Settings/Create shortcut on home screen/Frequently Contacted.
When the shortcut on the home screen is selected it does not display Frequently Contacted. It displays the complete contact set.

devin
Posts: 1133
Joined: Fri Oct 11, 2013 10:16 am

Re: Shortcut displays wrong information.

Post by devin » Thu Dec 10, 2015 2:41 am

Among my device is not "Frequently Contacted" In Create shortcut on home screen. :|

pollensa1946
Posts: 284
Joined: Fri May 09, 2014 8:34 am

Re: Shortcut displays wrong information.

Post by pollensa1946 » Thu Dec 10, 2015 8:35 am

I am using the very latest official release of DWP-Pro, my "Create shortcut to home" shows Frequently Contacted (between Events and History). It does indeed put a shortcut labelled Frequently Contacted on the Home Screen. However, selecting that shortcut shows the wrong display (All Contacts).
Screenshot_2015-12-10-08-14-37-2.jpg
Screenshot_2015-12-10-08-14-37-2.jpg (12.24 KiB) Viewed 578 times

devin
Posts: 1133
Joined: Fri Oct 11, 2013 10:16 am

Re: Shortcut displays wrong information.

Post by devin » Fri Dec 11, 2015 6:52 am

I understand that, because you create a custom TAB lead to display it. But I tested it works fine on my phone. Try hold this auto group, and select Create Shortcut.

pollensa1946
Posts: 284
Joined: Fri May 09, 2014 8:34 am

Re: Shortcut displays wrong information.

Post by pollensa1946 » Fri Dec 11, 2015 10:27 am

1) I just tested the "Create a shortcut on home screen" again on the new release which came out this morning. Again the home screen shortcut shows the wrong display (all contacts). The custom TAB I created (on the main TAB bar in the Contacts Display) shows the correct Frequently Called display.
I've now discovered that another custom tab I created (by long pressing that Group) also has the same problem. This tab shows the correct subset of 26 contacts when invoked from the TAB bar but shows the entire contact set when created on the home screen. A mystery!
2) I know I can use the alternate long press on the Group to "Create a shortcut to home" and that works OK, showing the correct display. The problem with that is it creates a blank/grey icon on the home screen. I stopped using Group Photos as they don't get synced to Google and it's troublesome trying to maintain them across multiple devices.
So until there is a solution to (1) I've abandoned using the home screen shortcut.

devin
Posts: 1133
Joined: Fri Oct 11, 2013 10:16 am

Re: Shortcut displays wrong information.

Post by devin » Mon Dec 14, 2015 4:08 am

Hello
Please tell me your system information, because it works on my phone.

pollensa1946
Posts: 284
Joined: Fri May 09, 2014 8:34 am

Re: Shortcut displays wrong information.

Post by pollensa1946 » Mon Dec 14, 2015 7:20 am

The phone is a Moto G running stock Android 5.1.

pollensa1946
Posts: 284
Joined: Fri May 09, 2014 8:34 am

Re: Shortcut displays wrong information.

Post by pollensa1946 » Mon Dec 28, 2015 9:58 am

One short-term solution for (2) above (long press on the Group to "Create a shortcut to home") is that if the Group has a photo assigned by the user then use it, otherwise use the DWP icon rather than the blank/grey system icon.

devin
Posts: 1133
Joined: Fri Oct 11, 2013 10:16 am

Re: Shortcut displays wrong information.

Post by devin » Tue Dec 29, 2015 12:33 am

OK

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