Call history not updating

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Tankstar
Posts: 4
Joined: Mon Apr 21, 2014 4:55 pm

Call history not updating

Post by Tankstar » Fri Dec 08, 2017 6:30 pm

I just got a galaxy tab s3 lte. Calls are not registering in the call history. Sms's are showing tho. The stock phone app shows everything normally. If I uninstall and reinstall the app, it updates the old stuff that previously didn't log but anything new doesn't show again. Can someone please help, I've been using DW as long as I've used android and don't think I can switch now.

devin
Posts: 1119
Joined: Fri Oct 11, 2013 10:16 am

Re: Call history not updating

Post by devin » Tue Feb 06, 2018 3:26 am

Hello there
Try to avoid power saving programs to control DW contacts.

Cobus
Posts: 1
Joined: Thu Aug 30, 2018 4:15 am

Re: Call history not updating

Post by Cobus » Thu Aug 30, 2018 4:33 am

Hi Devin thanks for 6 years of support I use DWcontacts with 9000 contacts and all devices I had was working 100% but I now have a BlackBerry passport and the calls don't register in call history at all. Uninstalled and installed latest version. Still no call history. The historylog on tab settings is checked. Can you please help.

devin
Posts: 1119
Joined: Fri Oct 11, 2013 10:16 am

Re: Call history not updating

Post by devin » Thu Sep 20, 2018 3:31 pm

Try setting the dw contact as the default phone program.
A user had the same problem (Also use BlackBerry) before but did not find a solution.

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