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Icon disappears from Home Screen.

Posted: Fri Jul 04, 2014 2:06 pm
by pollensa1946
I have the PRO version on my Moto G stock Android phone. Every time an update is installed both the DW icons I have on my Home screen disappear. These are the DW Contacts and DW Dialer icons, they have been removed somehow. I go into the Apps/Widgets screen and drag both app icons back onto the Home screen and everything is back to normal. This does not happen on another model of the exactly same phone where I have installed the FREE version. Why does it happen on the PRO version?

Re: Icon disappears from Home Screen.

Posted: Sat Jul 05, 2014 1:58 am
by devin
Hello
I do not know this, PRO version is installed on the SD card?

Re: Icon disappears from Home Screen.

Posted: Sat Jul 05, 2014 8:29 am
by pollensa1946
No, my phone does not have an SD card. Only 8GB of internal storage. The icons are inside a folder on the home page, but this is the case on both phones so I don't think that is the problem. It's not a big problem, after every update I simply drag the icons back onto the home screen. Just curious as to why it happens.

Re: Icon disappears from Home Screen.

Posted: Sun Jul 06, 2014 4:19 am
by devin
I do not know why. DWC did not do anything special.
Note that 8gb of internal space, is treated as SD card.
Installation DWC to "8gb internal space" and "Install to SD Card" identical.

Re: Icon disappears from Home Screen.

Posted: Fri Jul 25, 2014 8:44 am
by pollensa1946
With the recent update to Android 4.4.4 this problem has disappeared. So looks to have been an Android bug.

Re: Icon disappears from Home Screen.

Posted: Sat Jul 26, 2014 1:27 am
by devin
Yes, DWC just registered an icon. It is entitled to manage it all.