Hello,
My colleague is using the latest Pro/Paid version of DW Contacts Android App version 3.0.9.4, and he is having a very weird issue.
Every contact (private, and exchange-synchronized) is shown within DW Contacts as having 3 (three!) birthdays (all having exactly the same date).
My colleague has hundreds of contacts, and almost every day, when someone has a birthday, he gets 3 birthday notifications and this is driving him crazy.
He is using a Samsung phone (I think it is s9).
Could anyone, please, suggest what to do? I cleared the cache of the app, reinstalled it, but the issue remains.
Thank you very much for any ideas.
3 birthdays for each contact, 3 reminders
Re: 3 birthdays for each contact, 3 reminders
Hello there
This is a problem with the contact database. Is the contact editor checking all events from the same contact account?
This is a problem with the contact database. Is the contact editor checking all events from the same contact account?
Re: 3 birthdays for each contact, 3 reminders
Hi Devin, thank you for your reply.
There are now 2 colleagues (we all work at a hospital) and they have the same issue (3 birthdays) for every contact.
I will try to get screenshots which show this issue and post it here on the forums in the next few days.