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cannot find contact

Posted: Wed Mar 06, 2019 5:50 pm
by mikandroid
I have owned DW contacts for several years and it is my primary contact manager.
Weeks ago I discovered the Find Contact function was not always working.

some contacts show up in find and others do not. Any ideas? I sync with google contacts routinely and the "lost" people are there in my google contacts (visible via chrome on windows pc).

This is a big deal, so I hope to find a fix.

Re: cannot find contact

Posted: Wed Mar 27, 2019 2:46 am
by devin
Please try Settings - Global settings - Contacts to display - All contacts and All accounts

Re: cannot find contact

Posted: Wed Apr 03, 2019 3:43 pm
by francesco.doenz
Hello I have the same problem, some contacts are missing inspite of allcontacts and all accounts are checked!? I own a Huawei p20 pro? Any ideas?$
Many thanks in advance for your inputs!!

Re: cannot find contact

Posted: Wed Apr 03, 2019 11:56 pm
by devin
Hello
Can you see them in the contact software provided by the system?
Maybe which contacts and other contacts are combined into one contact.

Re: cannot find contact

Posted: Thu Apr 04, 2019 7:28 am
by francesco.doenz
Thanks for taking the time to answer, yes, in the systems dialer and contacts I find the missing contacts, and in other payware I find them also but I always come back to your software, it's just the finest of all for me except this problem! I can add that if I type the first three letters of the contact I find them, but not if I scroll down the list or if I type just the first letter...really strange...?

Re: cannot find contact

Posted: Thu Apr 11, 2019 2:41 am
by devin
Are you searching in the contact list?

Re: cannot find contact

Posted: Thu Apr 11, 2019 7:16 am
by francesco.doenz
Yes...is there another list? Sorry for this may be dumb question?